“Not Another Author!” ~ The Truth Behind Book Signings
I used to be among the 90% of Americans who despise telemarketers, or even just smarmy salesmen. When my husband and I would enter Sam’s Club to pick up supplies for our store, I would steer clear of the vendors hawking items “Like Seen on TV!”
Sometimes, pinned in between two aisles, I would smile and tell the sales personnel that I already had a knife set that could cut paper into matchsticks. Or my seventeen-month-old was already learning Pig Latin. Or we didn’t have television, so we didn’t need cable (which is actually true).
But over the past month and half since my novel’s release, my heart toward telemarketers changed.
I have discovered that at most book signings, the only way to sell books is to chase people down. If my table is placed behind a revolving case selling Royal Baby or Duck Dynasty paraphernalia, I have to pop out from behind the display like a Jack in the Box.
(Do not underestimate the power of surprise, people; it catches them off guard every time.)
But more often than not, I am placed at the very front of the store with a nice table and sign. New customers have no choice but to walk past me, and yet for some it’s like if they meet my eyes, I am going to steal their souls. So I have started a routine that forces them to at least . . . pause.
I start out with a cheery smile and the sentence, “Hi! I’m the debut author of The Outcast: a modern retelling of The Scarlet Letter set in an Old Order Mennonite community in Tennessee!”
If they nod once and turn away, then I let them go. No harm, no foul. However, if they smile and take one step in my direction, I whip out the ol’ picture of Grandma Charlotte, who was raised Mennonite, and tell the story about how she was baptized in a frozen pond when she was seventeen.
At this point, a few people are genuinely interested when I talk about how The Outcast is ministering to those who are no longer part of their Amish or Mennonite communities, and yet they don’t fully belong in our Englisher (non-Amish) world either.
Yesterday, a dear reader even told me that there used to be a young homeless woman who slept on the corner near her work. When she asked if the homeless woman would like to use her phone, she said that she had no one to call. When she asked if she could pray with her, the woman said that she didn’t believe it was right to pray out loud.
This is when the homeless young woman confided that she used to be Amish.
I got cold chills, pondering how someone once sheltered inside a community could now be living on the streets.
Then, shortly after this astounding encounter, a new customer entered the store. I was no longer than four seconds into my spiel when the lady held up a hand and said, “Don’t waste your time. I have water in my ears.”
Now, not quite sure she had water in her ears or not. I wanted to give her the benefit of the doubt and all, but her curt remark stung. Then I thought of the poor sales people I have dismissed over the years as flippantly as that lady just dismissed me.
“Sign me up!” I thought. “I will buy your Ginsu knife and your Rosetta Stone DVDs because I want my daughter to know Greek before she even knows English; I will buy your lifetime supply of kimchi because now I really do believe that pickled cabbage is the hidden elixir of life.”
I looked down at my cell phone. I had five minutes left of my two-hour signing.
One more book, I thought. I can sell at least one more book.
I turned to my right and smiled. The lady looked at me from the corner of her eye, knowing that she’d been caught. I rattled off my sales pitch. She listened kindly and then thanked me and strode away as fast as her little sandals could go.
Disheartened, I folded up my cardboard sign and the frame of Grandma Charlotte’s picture. I recapped my pen and put the lid on my card box.
Then I heard someone say, “Can you sign this?”
What!?
I looked up and saw the smiling face of the cutest older woman. She held out a copy of my book and repeated her request.
So I opened my card box and took out my special gel pen that a precious couple, a few signings ago, gave to me when they saw the sharpie marker I was using to sign books.
I swallowed hard. “I’d love to,” I said.
As I handed my book back, it was all I could do not to give her a hug.
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Juju of Tales of Whimsy.com
Aww I totally love this story! I always feel for authors. It’s tough. Even well known ones don’t do great in certain areas.
jolina
Thanks, Juju. I’ve had some wonderful signings and met delightful readers along the way. So it’s worth those harder times when the hours don’t pass so quickly! 🙂
Jan Douthitt
Wish I had been there! I would have told you how much I loved your book! It kept me questioning and wondering on every page. I often think Amish novels are shallow but yours was not!! I am waiting for your next book! Keep up the good work!
jolina
I wish you had been there, too; I would’ve given you a great big hug, Jan! Thank you for your kind words. They mean so very much to me. A true pleasure to meet you here; hope I get to meet you in person soon! 🙂
Aunt Cissy
Awwww…those people who walked away just missed the biggest blessing ever by not meeting you and getting to know you….I’ll be happy to go with you next time and chase people around the store for you!!!
jolina
Aw, Aunt Cissy! You and Mr. Bobby touched my heart so much at that one signing that I had to put you two in here. I’d love to run around the store with you, chasing people down. I have a feeling that the two of us would make a great team! 🙂
Melissa Crytzer Fry
Wow… your recap of those kinds of “sales to unsuspecting customers” reminds me of the few sales attempts I tried – usually in the comfort of someone’s home (selling all kinds of products from a company called Equinox – fabulous products, but, yes, a pyramid scheme, later determined in court). I confess, I’m the type who is afraid to make eye contact in those situations. Why is that? Because I’m too soft and will feel guilty if I don’t buy whatever it is that is being sold — even if I don’t want or need it.
I loved the ending to your story! 😉 This is why book stores are a much better sales location, right: your target audience right there!
jolina
I am just like you, Melissa, which is why I now say I will buy whatever sales people throw at me! This might not be too good! 😉
J.E.B. Spredemann
I can totally empathize with you, Jolina. Imagine how difficult it must be for Indie authors who do not have a big publisher touting their book. Everything (including book cover design,expense, etc.) is left up to the author. I have yet to do a book signing, but I’ve heard that it’s difficult no matter who you are. Fortunately, God is on our side and I can honestly say that even without a big publisher, my books have sold well. When readers love your book, word of mouth does wonders.
I read your book and I really enjoyed it. If we write for God’s glory, He is going to promote our books! Keep writing for Him and keep your chin up. 🙂
jolina
Wonderful words, JEB; thank you for sharing them with me today. It’s so true — if I just focus on the one who gave me the words, I soon find that His opinion is the only one that matters. Blessings to you!
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